Committed to Your Complete Satisfaction
Discover our clear refund policy, crafted to provide quick solutions and a smooth return process, ensuring your confidence and contentment with every purchase.
What is Sickle and Scythe’s refund policy?
Explore our clear guidelines on returns, refunds, and handling damaged or defective items to ensure a smooth shopping experience.
Refund Policy (Online Sales Only)
This Refund policy applies only to online purchases made through our website.
For any questions, contact us at support@sickleandscythe.com.
Returns & Eligibility
We offer a 30-day return period from the date your item is delivered.
To qualify for a return:
- The item must be in the same condition you received it—unused, undamaged, with all original packaging, accessories, and documentation.
- You must provide a receipt or proof of purchase.
To start a return, email us at support@sickleandscythe.com.
If your return is approved, you’ll receive a return authorization and shipping instructions.
Please note: Items sent back without prior authorization will not be accepted.
Damages or Defects
Please inspect your order upon arrival.
If your item arrives defective, damaged, or incorrect, contact us immediately so we can evaluate and resolve the issue.
Exceptions / Non-Returnable Items
Certain products are not eligible for return, including:
- Sale or promotional items
- Gift cards
- Products showing signs of use or tampering
Please reach out if you have questions about your specific item before initiating a return.
Refunds
Once your return is received and inspected, we’ll notify you of approval or denial.
Approved refunds are processed to your original payment method within 10 business days.
Depending on your bank or credit card provider, it may take additional time for the refund to appear.
If more than 15 business days have passed since approval, please email us at support@sickleandscythe.com.
In-Person Sales
For in-person or local sales, refunds are not available.
If a product fails due to normal use or a manufacturer defect, we’ll provide a replacement unit rather than a refund.
We do not accept returns on devices that were not purchased directly from us or initiated through our official online storefront. Only items bought through our authorized channels are eligible for return and exchange.
